Accelerating throughput time and lowering error rates on logistics paperwork with Generative AI

Van Moer Logistics, a Belgian provider of transport, warehousing, and tailored supply chain solutions, partnered with Panenco to modernize how logistics documents are handled. The goal was to move from manual, error-prone processing toward intelligent, automated document flows that improve speed, accuracy, and operational visibility across their logistics activities.

Challenge

Van Moer Logistics needed to process large volumes of diverse logistics documents while reducing manual work, minimizing costly errors, and improving operational responsiveness. Manual handling limited speed, accuracy, and agility.

Solution

An AI-driven document processing system that automatically categorizes, processes, and manages logistics documents. The solution combines computer vision, Vision LLMs, and an agentic RAG system to enable accurate document handling and smart alerting.

Approach

We implemented advanced computer vision and fine-tuned vision-language models, integrating them with existing platforms. The system was designed to be flexible, scalable, and capable of intelligent alerting and retrieval.

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Impact

  • High level of document automation
  • Significant reduction in manual labor and operational errors
  • Faster document processing speeds
  • Proactive operations through context-aware alerts

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